Big Apple Donuts & Coffee

This new place just opened in The Curve @ Mutiara Damansara. First look at it and you say to yourself, "wow looks impresive, good crowd, and even just the signage and name somehow makes to think it must be a franchise from well NYC." But after sitting down for awhile and tasting the product, you somehow beg to differ. Hhhhhmmm well i still don't know for sure where this outlet originated from because i googled it and nothing came up.(maybe Ummi could confirm this for me once and for all) BUT IN MY OWN OPINION...i think it just started from here and then they decided to just use the name Big Apple AND use The Empire State Building for their logo??? Maybe the recipe is from NYC? I donno...


So anyway like i said first impression was good right? You're walking towards the open concept kitchen/counter/cashier with a smile on your face full of excitement and the second you step into the boundary of the queue line, all that dissapears.

1. No signs whatsoever for indicating types/flavours of doughnuts. Just a board with several random doughnut pictures in the background and then it just says : Doughnuts or was it Donuts RM2 each....and that's all...like WTH??? so fine.

2. Turn your head down towards where the dougnuts are displayed and you see many empty trays and what luck i had NO MORE CHOCOLATE....as in nothing with chocolate when they are suppose to have chocolate coated ones, chocolate with banana cream ones, choc with nuts, choc with rice krispies ones......and TAKDE....when i asked, they just replied with a selamba "finish". So like wtf??? finish?? i still see you guys making hundreds of doughnuts behind you and the most important chocolate finish???? what it's a thing to not carry stock now?? whatever la...

3. So i decided to get a box of 6 (btw forgot to mention i was with Z and our friend K) and guess what hahaha there were only 6 flavours at that time when there was suppose to be 16 or 17... sheesh.

4. Peanut Butter, Strawberry Filling, Blueberry Filling, Green Tea, Mango with Cream Filling and Vanilla Cream.

5. The drinks had to wait like forever...mintak hot bagi ice....mintak ice bagi hot. Then they said they will send it to us when their concept was suppose to be self-service. Don't even see any of their staff outside of the working counter. Waited and waited and waited....then i realised they had a condiment counter similar to the ones at Coffee Bean, Starbucks...etc. So i thought if they did ever send the drinks over, i still would have to get up and get my own sugar syrup and what not. SO WTH...walked all the way over and demanded my drinks...while they were ever so busy, queue is getting longer....sigh...sabarjelah....

6. Since they're new they were very generous in giving away free doughnuts. Can't remember how many different offers there were but i know there's a buy a drink and get 1 doughnut free and buy 1 dozen doughnuts and get 1/2 dozen free. Yeah, but the free doughnuts are only the plain ones which means it's their basic doughnut with original glazed sugar. You can't choose. So where is the logic in that? If all the doughnuts cost the same then why free ones are only the plain ones? Just imagine beli 1 dozen full of flavour and colour...and then dapat 6 plain doughnuts in a box... sedihnye...

7. Since there was Z,K and moi therefore we had 3 drinks and therefore dapat lagi 3 doughnut biasa...we ended up just bring those home.

8. Tell me, am i being to critical with this new place? Cause i realise i'm usually nice but not here :P

SO basically the doughnuts were okay...it's a total different texture from Dunkin. This one is lighter and somewhat weightless and fluffier. It depends on individual preferance how a dougnut texture should taste like.The thing is that there is no variety unlike Dunkin their doughnuts itself are different where you have chocolate or plain, then proceed to the topping. At Big Apple all the doughnuts are the same ONLY toppings vary. I think because it's still new that people just flock over there non-stop...most are by word of mouth. When someone starts saying it's the best doughnut ever then habis lah...majority will just follow blindly...will see how they do in a few months time. There also might be a chance that people might actually like it and it's just me who had the bad experience. Well can't blame them la, just imagine the only doughnut place we ever knew was Dunkin...now there's Big Apple and people will ALWAYS want something different.

I'll stick to my Dunkin's for now because there ain't no Krispy Kreme in Malaysia :)